At Amtrix Global Forwarding, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information while delivering reliable and efficient freight forwarding and logistics services.
1. Information We Collect
a. Personal & Business Information
- Name, company name, email address, and phone number
- Billing and payment information
- Shipping and logistics details
b. Shipment Information
- Origin and destination details
- Cargo specifications (type, weight, dimensions)
- Tracking and delivery information
c. Website Usage Data
- IP address, browser type, and device information
- Pages visited and interaction with our website
2. How We Use Your Information
We use the information collected to:
- Provide and manage freight forwarding and logistics services
- Process shipments, documentation, and customs requirements
- Communicate shipment updates and respond to inquiries
- Improve our services and customer experience
- Ensure compliance with legal and regulatory obligations
3. Information Sharing
We do not sell or rent your personal information. We may share your information with:
- Carriers, shipping partners, and logistics providers to fulfill shipments
- Customs authorities and regulatory agencies as required by law
- Service providers who support our operations (under strict confidentiality agreements)
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure data storage and encrypted communications
- Access controls to limit data access to authorized personnel
- Regular monitoring to prevent unauthorized access or misuse
5. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Meet legal, tax, and regulatory requirements
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic and performance
- Improve our services
You can manage cookie preferences through your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your data
- Request corrections to inaccurate information
- Request deletion of your data where applicable
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.